Frequently Asked Questions

Travel Trailers and RVs for Sale

Do you offer delivery for a travel trailer or RV?
Yes. At Centre du VR Gatineau, we offer delivery for new travel trailers and RVs, under certain conditions. Block installation is also available. Options and pricing may vary — your sales representative will guide you based on your situation.

What exactly is MSRP?
MSRP (Manufacturer’s Suggested Retail Price) is the price recommended by the manufacturer. It serves as a reference point, but the final price may vary depending on the brand, options, and included equipment.

Can my vehicle tow a travel trailer?
That depends on your vehicle and the trailer’s actual weight. If you’re unsure, our team can help you verify everything to ensure safe and compliant towing.

How do I know which travel trailer is right for me?
We mainly look at:

  • your vehicle

  • how many people will be camping

  • your camping style

  • the floor plan

  • your budget

Our advisors are here to help.  819-986-8099

Travel Trailer Rentals

What’s included with a rental travel trailer?
Our rentals include:

  • the license plate

  • one full propane tank

  • essential hookups (water, electricity, wastewater)

How much does it cost to rent a travel trailer?
Pricing varies by model and length of stay, but generally ranges between $149 and $200 per day + taxes.

How do I reserve a travel trailer?
You can book online or contact us by email and we’ll assist you through the process.

Can I tow a rental trailer with my vehicle?
Yes, if your vehicle:

  • can tow at least 5,000 lbs

  • has a 7-pin connector

  • is equipped with a brake controller

When can I pick up and return the trailer?

  • Pick-up: Monday to Friday, between 9 a.m. and 1 p.m.

  • Return: Monday to Sunday, based on our business hours

Can I cancel without fees?
Yes.

  • 30 days or more before departure: no charge

  • 30 days or less: deposit is non-refundable

What if I return the trailer early?
Unfortunately, unused days are not refundable.

Parts and Accessories

Can you find a part using my trailer’s serial number?
Yes, for structural (frame) parts.
For appliances (fridge, toilet, awning, lights, etc.), we need the brand and model number, not just the trailer’s serial number.

Are travel trailer parts universal?
No. Parts vary by brand and year. Very few parts are universal.

What if the part is not in stock?
We order it quickly. In most cases, parts arrive in about 2 business days, except for special orders.

Can I clean my trailer with an all-purpose cleaner?
It’s not recommended. Trailer materials require specialized products. Our team can recommend the right ones.

Service and Repairs

Do you service all travel trailer and RV brands?
Yes. We service all brands and work with all insurance companies.
Customers who purchased their unit from us are prioritized.

Do you handle insurance repairs?
Yes. Call our service department at 819-986-8099 to learn about the process.

Do you offer mobile service?
Yes. We provide mobile repair service, depending on the trailer’s location. Pricing varies based on distance and type of repair.

General Questions – Québec

What’s the difference between a travel trailer and an RV?
A travel trailer is a towable RV. The term RV also includes motorhomes and fifth wheels.

Do I need a special driver’s license in Québec?
In most cases, a Class 5 driver’s license is sufficient, as long as weight limits are respected.

Does a travel trailer need to be registered?
Yes. Any travel trailer on Québec roads must be registered and insured.

Financing

Can you finance a travel trailer or RV?
Yes. Financing can be available for up to 20 years, depending on the year, amount financed, and credit profile.

Do you offer second-chance credit financing?
Yes. Centre du VR Gatineau offers second-chance credit financing, with a simple and no-obligation process.

Is a down payment required?
Not always. Some situations allow financing with no down payment, depending on credit approval and unit price.

Can I pay off my loan early?
Yes. Loans are generally open, with no prepayment penalties.

Maintenance and Winter Storage

Why is maintenance so important in Québec?
Freezing temperatures, snow, and humidity increase the risk of water infiltration and damage.

How often should a travel trailer be inspected?

  • Quick inspection: before every trip

  • Full inspection: at the beginning and end of the season

How should a travel trailer be stored in winter?
Winterization includes draining systems, freeze protection, and secure storage.