Maintenance and Repairs
At Centre du VR Gatineau, in the beautiful Outaouais region, we know how important your recreational vehicle is to your family getaways and weekend road trips. That's why we offer a full range of maintenance and repair services to ensure a worry-free experience every time you hit the road with your RV.
Entrusting your vehicle to Centre du VR Gatineau’s expert technicians means setting out in your recreational vehicle in complete confidence and safety. Whether it’s for a motorhome, a tent trailer, a truck camper, or other, we only use the highest quality products to ensure the superior durability and reliability of your vehicle.
Centre du VR Gatineau offers you the best service in Gatineau, Outaouais! We work with all insurance companies and we repair all makes of recreational vehicles. Our experienced and certified technicians offer you a wide range of services:
- Regular maintenance
- Storage service
- Winterization of vehicles
- Repairs
- And much more!
- Roof membrane, structure (wood or aluminium), floor
- You have a collision or accident (fibreglass, sheet metal)
- A strong wind blows your awning away or rain breaks it (canvas and roller), natural disaster
- Mechanical breakdown (suspension, axles, brakes)
- Water damage
Insurance Repair
Important information:
- First, contact your insurance company to report the accident.
- You will need your insurance certificate.
- A claim file will be opened by your insurance company.
- Please make note of the file number.
- Your insurance company will ask if you know or have already chosen a repair service center.
- Contact us to open a file.
- We will then take over communication with your insurer.
Warranty Coverage Repair
Important information:
- Warranty Verification
- Before planning any repair, make sure your RV is still covered by the manufacturer's warranty. You can consult your warranty contract or contact us to verify your RV's eligibility for warranty repairs.
- Contact Us Before Any Intervention
- To ensure that repairs are covered by the warranty, it is essential to contact us before proceeding with any repair. This will allow us to confirm that the intervention is indeed covered by the warranty and that all conditions are met.
- Documents to Provide
- When contacting us, please have the following information ready:
- Serial number of your RV
- Proof of purchase or any document confirming the warranty
- Detailed description of the issue encountered
- These documents will help us speed up the process and better understand the nature of the necessary repair.
- When contacting us, please have the following information ready:
- Warranty Repair Process
- Once we confirm that the repair is covered under the warranty, our team of qualified technicians will take care of your RV professionally. Depending on the nature of the repair, an estimate may be provided before starting the work. Some repairs may require prior approval from the manufacturer, which could extend the processing time.
- Associated Costs
- In general, repairs covered by the warranty are free of charge. However, if the repair is not covered by the warranty or if non-covered parts are needed, additional charges may apply. We will inform you of any additional costs before proceeding with the repairs.
- Repair Timeframe
- The repair timeframe may vary depending on parts availability and the complexity of the intervention. We strive to complete repairs as quickly as possible while ensuring quality service.
Our Rates for Inspection and Maintenance
Contact us for more details!
| Service Offered | Description | Price* |
|---|---|---|
| Water Heater Inspection | Inspection: condition of anode (Suburban), pressure relief valve, thermocouple, electrical module and burner. Adjustment: burner. Cleaning: burner. | 149.99$ + tax |
| Furnace Inspection | Test: remove and reinstall for testing. Inspection: electrode, module, contacts, motor and fan. Cleaning: contacts, motor and fan. | 249.99$ + tax |
| Slide-Out Maintenance | Inspection: slide alignment. Lubrication and treatment: tracks, gear slide mechanism and rubber bulb seals. | Single: 149.99$ + tax Double: 229.99$ + tax Triple: 319.99$ + tax Quad: 349.99$ + tax |
| Refrigerator Inspection | Inspection: unit ventilation, LP pressure, voltage and vent. Cleaning: burner, vent and chimney. | 199.99$ + tax |
| Propane Inspection | Inspection: regulator and tank. Test: line pressure (adjustment if necessary). | 169.99$ + tax |
| Axle Inspection / Lubrication / Brake | Inspection: magnet, wheel, brake lining, wear, suspension bushing, amperage, mechanical parts, tires and lubrication. | Single axle: 284.99$ + tax Tandem axle: 544.99$ + tax |
| Visual Sealant Inspection and Moisture Test | Inspection: sealants on all four sides of the trailer and on the roof. Test: moisture. | 249.99$ + tax |
| 110V Electrical Check | Inspection: 110V polarity, circuit breaker and 110V power cord. | 149.99$ + tax |
| Smoke, Propane and Carbon Monoxide Detector Check | Inspection: date, batteries and detector operation. | 74.99$ + tax |
| Air Conditioning (A/C) Check | Inspection: rooftop unit for insect nests and air ducts. Test: temperature. | 149.99$ + tax |
| Power Converter Check | Inspection: lights, control panel and converter operation. | 224.99$ + tax |
| Winterization / De-winterization | Add antifreeze and adjust the valves (water heater bypass). Remove antifreeze during de-winterization. | Winterization: 149.99$ + tax De-winterization: 149.99$ + tax |
| Trailer Adjustment and Leveling | Recalibration and reset. | 149.99$ + tax |
| Satellite Antenna | Programming. | 249.99$ + tax |
| Interior Component Operation | Operation of water heater, refrigerator, furnace, A/C, leveling system, oven, slide-out and awning. | Hourly rate |
| RV Delivery | Variable | |
| Cosmetic or Structural Repair | Variable | |
| Appliance and Equipment Replacement | Variable | |
| Complete General Inspection | Inspection: gas systems (water heater, furnace, regulator and refrigerator), detectors, electrical system and complete running gear. | 999.99$ + tax |
* Price does not include parts.
Please note that all repairs made at our shop are made only with original parts. In need of parts? Benefit from the expertise and variety of our Parts and Accessories Department! Check out our promotions regularly and never miss an opportunity to save! For any questions or requests for information, contact us at 819 986-8099 or visit us directly at 970 rue Dollard, Gatineau (Québec), J8L 3H3. Our parts and service team will be happy to help!